Getting into the Technology Field

Over the past 10 years The Autumn Group has placed thousands of technology professionals.  During that time, we have been asked the same question over and over. The question, how can I get into the technology field?  The article below best explained the direction one should start if you are interested in the technology field.  We hope it may help you on your journey to success.

Information Technology

Information technology is a field that has lots of job openings, so how do you get the attention of the top hiring managers? To be considered for the best entry-level IT jobs, you need a comprehensive resume that displays your skills as well as the value you’d bring to a company.

For inspiration, view the sample resume for an entry-level IT worker below.

Michael Alexander
Sometown, MA 02108  l  (555) 555-5555  l  l  LinkedIn URL

Entry-Level Help-Desk Technician

  • Upcoming XYZ University graduate offering a strong academic background in IT combined with excellent internship experience as a help-desk analyst.
  • Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
  • Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.


XYZ UNIVERSITY, Sometown, MA | 108/120 Credits Earned
Pursuing a B.S. in Computer Information Systems  l  GPA: 3.7/4.0

Concurrent Employment with College Studies:

  • Student Help Desk Technician (2015 to Present): Provide networking/desktop support and perform mainframe and account-maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.
  • Sales Representative, ABC Retail Co. and DEF Store (2015 to 2016): Leveraged strengths in persuasive communications and consultative sales to become a top sales performer for both retailers (including top 10 rankings out of a 100-member sales force).

Technology Summary

Certifications: CompTIA A+, HDI-Support Center Analyst (HDI-SCA)
Systems: CICS/ISPF/Mainframe, Unix, Linux, Windows, Novell NetWare, Mac OS X, Mobile
Databases: Oracle, Access, Relational Databases
Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, JavaScript
Software: MS Project, MS Visio, MS Office

IT Experience

ABC COMPANY, Sometown, MA | Help Desk Analyst  l  Intern, 2016 to Present

Handle technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engage and track Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets.

Selected Contributions:

  • Researched and developed knowledgebase articles for Windows 10 issues, resulting in a 35% increase in first-call resolutions and $5K in annual savings.
  • Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95% and 100% on all calls (outperforming average of 90%).
  • Handled 30+ technical/mission-critical calls daily and consistently met high service standards.

Available for Relocation & Travel

Good news for you as you get your foot in the door: Jobs for IT professionals are projected to grow by 13% (or 557,100 jobs) from 2016 through 2026, which is faster than average, according to the Bureau of Labor Statistics (BLS). You’ll find the highest level of employment for this job in the following states: California, Texas, New York, Virginia, and Florida; and in the following metropolitan areas: New York City, Washington D.C., Dallas, Los Angeles, and Chicago.

As an IT professional, you can expect to earn a median wage of $84,580 per year (though entry-level salaries are likely to be understandably lower), according to the BLS.  Additionally, you can learn more about IT careers or search for IT jobs by contacting one of our expert IT recruiters.


Move your resume to the top of the pile.

Now that you’ve written your resume, it’s a good idea to have someone critique it before you hit submit. After all, the competition to break into the technology field can be pretty tough.  Reach out to our recruiters and they can help you gear your resume to the job you are seeking.


Read more HERE.