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Systems Administrator


Location: Norwood, Massachusetts
Job Category:

PC Upgrades – replacing defective or retired machines 
OS Upgrades 
Re-imaging of laptops and desktops 
User password resets, account unlocks 
Placing service calls for broken IT equipment 
Software installs, or requesting software for users from appropriate source 
Granting temp admin rights 
Setting up and troubleshooting MFDs (Multi-Functional Devices) 
Troubleshooting network printers and replacing supplies 
Map network drives and printers 
Setting up workstations for new hires and user moves 
Monitoring servers and logs daily for backups, etc. 
Completing DESEI Employee new hire/loss/move forms 
Providing list of all asset tags, location and user for all deployments or moves 
Providing updates for Active Directory to ^PC Services 
Providing updates for GAL (Global Address List) to Postmaster 

Required Experience of the Jr. Systems/Network Administrator:
Ability to troubleshoot hardware/software and equipment problems 
Knowledge of imaging and encryption 
Knowledge of troubleshooting and attention to detail 

1 year of experience in the following areas:
Configuration, implementation, and maintenance of various systems/network technologies 
Administration of the network infrastructure to include desktop PCs; servers; network equipment; and software applications 
Internship related to design and installation of networks, network monitoring, or network configuration 
Ability to plan and perform fault management, configuration control, and performance monitoring. 
Ability to conduct activation, back-up, deactivation, and restart of network resources/services. 
Ability to evaluate communications hardware and software, troubleshoot LAN/MAN/WAN and other network- related problems. 
Ability to coordinate with users, technical teams, and senior management throughout network site(s). 
Possesses strong oral and written communications skills in order to clearly and effectively convey issues, reports, and other deliverables. 
 


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