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Sr IT Business Analyst - Pharma

Location: Cambridge , Massachusetts
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Location: Cambridge, MA


Business Analysis, Information Technology



Business partnership and technology expertise

• Results oriented information systems person with a strong track record of people collaboration and project delivery excellence.
• Serve as tactical IT liaison to the business through building and fostering a partnership

• Demonstrate strong understanding of the manufacturing support operations, contract manufacturing and technology/innovation business areas and their supporting systems as well as broad understanding of overall business units

•  Be point of contact for business focused application questions and be able to identify and leverage resources across IT

• Develop tactical solutions addressing ambiguous issues, large and diverse in scope.

• Exercises small to large sized project collaboration

• Processes/projects may have cross functional impact
• Focused on one or more functional areas/processes; has knowledge of cross functional areas/processes and related impact
• Works within defined scope of work to exercise adherence at the project level

• Create and/or manage the delivery of some Software Development Lifecycle (SDLC) deliverables

• In collaboration with the business customer, utilizes broad business knowledge to proactively search for strategic technological solutions
• Builds and manages peer and management-level business relationship through achievement of results, accountable to schedule, and allocation of resources and meeting customer needs

Decision Making
• Performs work without appreciable direction and is self-driven
• Exercises considerable independence in determining objectives and approaches to assignment
• Draws from past experiences to develop solutions to complex problems that require a high degree of ingenuity, creativity, and innovativeness within the boundaries of industry compliance regulations
• Identifies and recommends process improvements
• Demonstrates ability to identify issues, independently resolves routine issues, escalates more complex issues to a higher level

• In depth knowledge of business functional area with strong understanding of business unit (Or if new to business area, shows strong learning agility to achieve in depth knowledge)
• Facilitate business requirements gathering process through best practices
• Understands the technology offerings applicable to the business when assisting in the design of solutions
• Has knowledge of and utilizes software lifecycle methodologies
• Demonstrates basic project management skills, systems analysis skills, meeting facilitation and documentation skills

• Primary interaction is with members across business department(s) in functional area or a complex business department they support
• Regularly communicates findings, data, and status to clients and/or management, and external vendors
• Ability to articulate complex technical problems and solutions to a wide audience
• Communicate issues and risks directly to client and IT management
• Represents business department/area as the IT liaison on projects and initiates technical capabilities/opportunities


Excellent organizing, communication, bias for action / results oriented, ownership / accountability and negotiation skills – including advocacy and ability to manage without direct authority. Demonstrated political savviness. Must be customer focused and able to deal with ambiguity

7-10 Years relevant experience in Pharma or Biotechnology manufacturing processes or equivalent

5-7 Years relevant experience in manufacturing integrations

Large project implementation experience

SDLC – Software Development Lifecycle execution experience is required 3-5 years minimum

GxP validated systems experience is essential


BS/BA required, MBA preferred
Relevant industry certification or training ( S88 and/or S95 prior education is preferable)

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