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Sr. Functional Analyst: Global Supply Chain

Location: Boston, Massachusetts
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Sr. Functional Analyst: Global Supply Chain 

The Sr. Functional Analyst: Global Supply Chain is a key position reporting to the Solution Director, Global Supply Chain.  IT is evolving its organization, and this new position will play a pivotal role in establishing IT as a strategic business partner that understands, enables, and improves operations through the deployment of technology.  We are looking for a Sr IT Functional Analyst with at least 10 years of experience with SAP solutions implementation, enhancement, and support.  Proficiency in SAP SD/SCM/Order to Cash is required.  This role will lead enhancement projects for existing applications, scope, design, build and deploy new applications, and onboard third-party SAAS solutions.

The ideal candidate must have deep understanding of the business function, processes, leading practices, and application landscape. They must be able to lead cross-functional teams through the development lifecycle.  The Sr. IT Functional Analyst must have outstanding verbal and written communication skills, with the ability to drive clarity and consensus around business requirements, technology solution options across business and technical audiences.  To be effective, the candidate must have the ability to quickly build effective working relationships with business and technical teams across multiple locations. This position will be located Boston, MA, Chicago, IL, or Orlando, FL and may require 10% -25% travel to domestic business partner locations.

Duties & Responsibilities include:

Build strong partnerships with business and technical development teams, in Boston, Chicago, and other US locations to create business deliverables such as Business Requirements or User Story Backlog, Business Process Maps, Functional Specifications, Test Plans, Deployment Plans, User Adoption Plans, and other relevant documentation.

Provide functional leadership for Supply Chain projects: define scope, document and report requirements, coordinate testing, communicate progress.

Facilitate workshops with business stakeholders to and develop requirements and functional specifications. 

Work with business and technical development teams to support the translation of Business Requirements and Functional Specification Documents into Technical Requirements. 

Participate in solution development/build, ensuring requirements/user stories are traceable and enabled by the solution.

Drive execution and coordinate project plan activities, such as, managing deadlines and developing mitigation strategies for risks and issues.

Develop process and data flow mapping.

Act as key liaison between business stakeholders and technical development team, building and managing strong relationships within the business functions.

Create and manage test plans to ensure solutions are ready for production deployment.

Drive quality through adherence to and supporting project management processes and procedures, including the maintenance of documentation on shared file systems

Provide support to business stakeholders and project managers to help drive business initiatives, including all phases of development lifecycle through user adoption.


Desired Skills and Experience:

Bachelor’s degree in Computer Science, Engineering, or an IT related technical discipline

5-10 years of experience in a business analyst role, directly engaging business stakeholders to design, build, and deploy technology solutions

At least 10 years of experience with SAP solutions implementation, enhancement, and support

Proficiency in SAP SD/SCM/Order to Cash is required.

Understanding of integration points to Salesforce, MM, FI, etc.

Experience working as a senior functional analyst for large ERP programs.

Configuration experience is nice to have, but not required as another team handles configurations.

Experience in leading technology projects (waterfall and agile) across the entire development lifecycle for large enterprise software applications, with deep experience in SAP.

Deep understanding of core business processes related to Supply Chain.

Ability to clearly and concisely gather, interpret, analyze and document information.

Strong project management capabilities, including managing project plans, identification and escalation of dependencies, risks, and issues.

Excellent workshop/interview facilitation skills.

Intellectual curiosity and the ability to question thought partners across functional areas.

Excellent understanding of business complexity and project interdependencies.

Strong interpersonal and communication skills (both verbal & written), including the ability to articulate complex processes and concepts to non-experts.

Experience working in and leading cross-functional teams, including virtual teams and mentoring more junior team members.

Motivated self-starter with a proven ability to manage own work, prioritize effectively and manage-up to provide updates, escalate help needed, and ensure alignment with broader technology roadmap.

Detail-oriented, analytical, and accurate

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