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Senior Network Engineer


Location: Boston, Massachusetts
Job Category:

 

 

 

Sr Systems Administrator

 

GENERAL DUTIES AND RESPONSIBILITIES

  • Installs and supports Server hardware, operating systems, and management applications.
  • Log issues in our tracking system and coordinate problem resolution with other working groups; and ensure that appropriate communication, hand-off, and follow-through occur.
  • Primarily responsible for providing efficient and effective problem identification and resolution for end users, including answering questions, providing advice, troubleshooting, and assisting customers in solving technology related problems.
  • Technical lead for Security compliance tasks. Work with IT Security team to identify and resolve compliance tasks for server environment.
  • Has drive and passion for excellent customer service and continuous quality improvements.

 

DETAIL DUTIES AND RESPONSIBILITIES

  • Looking for high level skillsets as a senior systems administrator familiar with:  VMWARE, Windows servers, clustering, PCI compliance. AD Management and best practices.
  • Administration of SCOM monitoring environment.
  • Administration of SCCM patching environment.
  • Administration of AD environment (users, groups, OU’s and best practices for security)
  • Performs system updates, upgrades, and maintenance per server schedules.
  • Supports other IT project leads and team members in the support, testing, and training of the user base..
  • Excellent troubleshooting and communication skills.
  • Adheres to all security standards and directives.
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QUALIFICATIONS

  • Windows Server operating systems 2012 and 2016. VMware
  • Server hardware troubleshooting, repair, and configuration
  • Business Knowledge- Individual should have a working knowledge of Windows server environment. Ability to be resourceful and innovative to quickly and creatively adapt to the changing landscape in Information Technology.
  • Executes and Results-Driven—Sets and conveys clear goals and monitors progress; is accessible and supports other team members; obtains results and adds value to the organization by making timely and sound decisions and influencing others.
  • Attention to Detail—A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and standards.
  • Collaboration and Teamwork—Creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.
  • Flexible Hours—Flexibility in hours once on-call and support coverage schedules are worked out with the team. Applicant must be willing to work non-standard hours to support delivery of time-critical project deadlines.

 

QUALIFICATIONS ACQUIRED ON THE JOB

  • Windows Server 2012, 2016—clustering, virtualization, and systems management.
  • Server Virtualization—Manage and maintain MassDOT virtual environment.
  • Security: familiarity with Windows security initiatives: patching and compliance.

 

MINIMUM  ENTRANCE  REQUIREMENTS

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience is preferred.
  • Five years’ experience in Information Technology is required.
  • Strong knowledge of system best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Exceptional oral and written communication
  • Above average troubleshooting skills
  • Excellent customer service attitude
  • Ability to collaborate with a variety of personalities and skillsets, and improve the quality of IT processes, services and products
  • Excellent organizational abilities and customer service skills.
  • Ability to operate effectively and professionally under pressure
  • Self-motivated with a strong aptitude and desire to learn
  • Strong organizational and interpersonal skills
  • Ability to work independently and collaborate with others.

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