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Organizational Change Manager

Location: Jamaica Plain, Massachusetts
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Duties:  (Job Responsibilities)

  • Direct focus on organizational change management to ensure the success of the LIMS project.
  • Application of structured organizational change management methodology.
  • Lead change within the project and organization.
  • Identify business readiness criteria and assist in defining the readiness process
  • Develop the OCM plan and work with the PMO to integrate with master project plan.
  • Track and report project status, risks, and issues.
  • Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
  • Maintain consistent communication with project sponsors, performance managers, and internal clients on the progress of the project vis-a-vis the work plan.
  • Collaborate with the project team to draft a report of ‘lessons learned’ for appropriate management review.
  • Design, diagnose and measure effects of Change Management strategies for key enterprise shifts.
  • Provide deliverables that support the LIMS implementation.
  • Monitor adoption and progress of change management strategies in the overall transformation.
  • Develop Change Management strategies such as communications, training, leadership development for technology and/or process implementations.
  • Create communications plans, messages, and materials.
  • Support the development of future-state processes by ensuring that user roles, responsibilities and performance measures align with projected benefits
  • Support the identification and analysis of the impact of changes in the business process; raise issues and considerations to cross-functional teams
  • Produce communication materials including e-mails, PowerPoint presentations, online and printed media
  • Prepare leadership for communication and training event facilitation
  • Assist in end-user acceptance testing


  • 10+ years Project Management experience managing increasingly complex projects.
  • 8+ years working with enterprise technology projects/programs.
  • 8+ years developing and implementing Change Management Programs.
    • Ability to manage and facilitate change within an organization.
    • Experience developing/implementing change management activities.
    • Strong organizational and project management skills.
    • Strong knowledge of organizational and individual behavior.
    • Manage ad hoc cross-functional groups, facilitate issue resolution, and drive to closure on decisions.
  • Strong problem-solving skills
  • Excellent written and oral communication skills
  • Excellent Microsoft Office skills with an emphasis on PowerPoint & Excel
  • Laboratory experience or experience working in the Clinical or Healthcare domain.
  • Experience working for State, Local or Federal Agencies.


  • Experience in developing Organizational Readiness.
  • Experience with Change Management working with Systems, Process and Process Change.
  • Experience in Change Impact Assessment.
  • Project planning and project management experience for Change Management and/or organization alignment initiatives.
  • Experience in development of organizational change management methods, tools and frameworks.
  • Experience working on large-scale technology projects.
  • Knowledge of Software Development Life Cycle (SDLC) phases
  • Experience across the areas of sponsorship/leadership development, communications, training and organization development.
  • Strong communication and leadership skills
  • Ability to work independently and as a team member

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