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Project Manager - Contracts & Procurement

Location: Quincy, Massachusetts
Job Category:




The Health Insurance Exchange (MA HIX) is the health insurance marketplace for Massachusetts. It allows

individuals and small businesses to shop for and enroll in partially subsidized or non-subsidized insurance

based on a side-by-side comparison of plans. The MA HIX Program team is committed to creating and

maintaining a best-in-class HIX system that will meet or exceed federal ACA requirements, maximize

flexibility, minimize the technical and operational support burden, dynamically adapt to changing rules,

policies and legislation, and set a new standard in consumer ease of use and satisfaction.






The Project Manager Technical Lead for Contracts & Procurement (PM/TL) supports the delivery of MA

HIX/IES objectives and strategic procurement activities by combining project management, technical,

operations and procurement expertise to support the development and execution of complex contracts

and provide vendor management/oversight. The PM/TL reports to and operates under the direction of

the Director of Program Planning and Administration.




  • The PM/TL is responsible for leading the procurement of strategic vendor partners,
  • Supporting the development, negotiation, and execution of resulting vendor contract(s),
  • Managing the onboarding of new vendor partner(s) (if applicable ) and any resulting transition of responsibilities from incumbent vendor(s) (collectively, the “HIX Procurement Portfolio”).
  • Responsible for collaborating with the HIX Program team (including Development, Operations & Maintenance, Security, Architecture and Program Management) and vendor partners to identify tools and/or software that the HIX Program requires as result of this transition.
  • Manage associated procurement and contract activities.
  • Serve as a key point of contact for the MA HIX Procurement Portfolio
  • Serve on or provide subject matter expertise to the Strategic Sourcing Committee (vendor
  • selection committee), as requested
  • Develop standards for contracts, including presentation of budget, payment terms, general

language and provisions.

  • Where necessary, coordinate requirements gathering among stakeholders
  • In conjunction with Program leadership and legal counsels, participate and support contract negotiations with selected vendors
  • Draft and/or edit Requests for Responses, contracts and statements of work, and other
  • contractual documents, collaborating with agency legal counsel, as needed.
  • Develop, execute, and manage detailed project plans for major solicitations and the onboarding

of new vendor partner(s) (if applicable) and any resulting transition of responsibilities from the

incumbent vendor(s) including, but not limited to:

    • Reporting on project status, issues, risk, actions, decisions to Program leadership
    • Engaging with external Commonwealth entities to align project effort.
    • Engaging in project cost analysis and optimization
    • Manage strategic projects and coordinate project staff
    • Monitoring and reporting project budget and expenditures
    • Tracking project critical path
    • Ensure compliance with MA HIX/IES policies and procedures in processing contract requests and
    • engaging the appropriate support, as needed
  • Manage and communicate risks associated with contracts to Program leadership
  • Serve as liaison between Program staff and Vendors on matters related to procurement and

contracts, including vendor performance in fulfillment of contract terms

  • Manage miscellaneous other procurements, contract closeouts, extensions and/or modifications
  • Ensure Program compliance with state and federal (CMS) procurement requirements and


  •  Monitor and report contract budget and expenditures
  • Ensure that fully executed contracts are properly archived and entered into agency databases and
  • securely maintained






  • Ability to understand and communicate effectively with technical and operations teams,
  • architects, security, program managers and business users
  • Working knowledge of software development, IT Operations & Maintenance, IT Security, Systems
  • Architecture or other technical disciplines sufficient to perform effective vendor oversight
  • Excellent project management and organizational skills with attention to detail and ability to
  • manage multiple project
  • Ability to manage a high volume of work in a fast-paced, deadline driven work environment
  • Ability to collaborate with key stakeholders in an environment where deliverables are potentially
  • dependent on the output of others
  • Excellent verbal and written communications skills with the ability to translate technical
  • decisions/strategies into business terms and implications. Produce clear documentation geared
  • to all stakeholders
  • Positive and energetic with strong cross-functional team experience
  • Strong analytical problem-solving aptitude and financial acumen
  • Excellent sense of humor and high tolerance for uncertainty in the midst of shifting priorities
  • Advanced experience in Microsoft Office products: MS Project, Visio, Word, Excel, PowerPoint,



  • Bachelor's degree in a related field
  • 7-10 years of procurement and contract management experience within a complex ITenvironment
  • Demonstrable experience with vendor management and/or management of vendor transition in

an IT environment

  • Project Management certification required (PMP® certification strongly preferred)



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