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Business Analyst for Quality Systems

Location: Portsmouth, NH  
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Business Analyst for Quality Systems

This position helps maintain the Loftware Quality System and respond to inquiries about it. 

Job Responsibilities

  • Assist and lead creation and review of quality documents for varying functions within Loftware
  • Guide quality documents through the review, update and approval processes
  • Guiding business stakeholders and subject matter experts with documenting their processes
  • Participate in harmonization of documentation between existing business units
  • Manage Corrective and Preventative Actions (CAPA)
  • Assistance with responses to quality system questionnaires
  • Participation and assistance with external customer audits
  • Other duties as assigned



  • Strong project management skills
  • Personable, professional and discrete
  • Able to convert verbal information from subject matter experts into clear and concise written process or procedural instructions
  • Understanding of SOC2, ISO27001 or ISO9001
  • Focused and task-oriented
  • Strong communication and inter-personal skills and the ability to work with a broad variety of audiences
  • Able to enlist assistance from business stakeholders with minimal interruptions
  • Bachelor’s degree or comparable in a technical-, business- or communications-related discipline
  • 3 years’ experience supporting a Quality Management System


  • Working knowledge of GDPR
  • Working knowledge of GxP, CFR 21 part 11, Annex 11





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