PROJECT MANAGER - SENIOR

Position Overview:

We are looking for a Project Manager for Desktop & Technology Modernization. The Project Manager will work with coordinate EHS-IT cross functional teams, EHS agencies, EOTSS & Vendors to develop and implement win 10 / O365 desktop deployments & operational sustainment strategies. Components include On-boarding / Off-boarding, Desktop Deployment strategy, One Drive for Business, SharePoint, Project Online, Exchange Online, unified communications, Hyper-convergence, Data migrations and infrastructure upgrades. The ideal candidate is proficient in different project management methodologies such as Waterfall, Agile and Scrum. Experience with Theory of Constraints a plus.

Detailed list of duties and responsibilities:

• Working with Business Analysts & Business Owners to clearly define project scope, objectives, deliverables, success criteria and strategic alignment
• Create and maintain relevant project documentation such as project charter/scope, project plans, status reports and operational checklists
• Creation of project work plans (dependency diagrams) & schedules including identification of resource skills necessary to deliver full project scope
• Load and track project work plans & schedules in PMO’s enterprise reporting tool (MS Project Online)
• Manage program scope, schedule, budget and resources to successfully fulfill business and technical requirements with high customer satisfaction.
• Facilitate technical support as needed including but not limited to architectural reviews, compliance reviews and various project artifacts
• Manage project issues and risks to prevent potential barriers to project success; Escalation point for EHS Risk and Issue mitigation/resolution to EOTSS/Microsoft.
• Act as liaison between EHS-IT Operations and other Commonwealth entities, (OSD, EOTSS, EHS Agencies, etc.)
• Serve as single point of contact (SPOC) for project coordination with project Vendors
• Keep track and validate project financials from Statement of Work, Purchase Orders, Invoicing & Payment
• Creation and execution of Transition Plans to ensure smooth transfer of responsibilities from project to ongoing operations
• Review with EHS Information Technology management project schedules and milestone dates
• Interface with technical teams, agency executives and vendors
• Manage project intersections and dependencies with stakeholder groups across EHS Agencies and EOTSS
• Provide presentations as necessary to EHS Information Technology customers, agency staff and management including use of EHS reporting tools to maintain current information
• Ensure deployed solutions are compliant with Enterprise Technology and Security Standards
• Assist with procurement necessary to acquire goods and services to facilitate the project
• Lead project meetings with customer stakeholders and project teams on a regular basis
• Primary point of communication between EHS agencies, IT site managers, image development team, warehouse/bulk imaging vendor and IT Operations for PC refreshes.
• Understand and document end user image requirements; communicate them clearly to the image development team
• Develop image acceptance test plans, validate test plans with business & drive image testing/acceptance process
• Coordinate activities of PC deployments including direct staff, deployment vendor and key user activities in cross-organizational and cross-functional teams.
• Accountable for the IT portion of new office setups, office expansions.
• Responsible for installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software.
• Coordination and documentation of asset removal process including conformance with data security procedures.
• Other tasks as assigned. Preferred Qualifications
• 5-8 years in information technology with at least five years in a project management role
• Outstanding grasp of information technology concepts and processes.
• Strong issue & problem management skills, including root cause analysis and troubleshooting skills.
• Knowledge of Microsoft’s entire cloud suite including Office 365, Skype for Business, SharePoint and OneDrive, Project Online. Power BI a plus
• Familiarity with organizational change management including end user training
• Experience creating and implementing plans according to project goals and objectives
• Demonstrates a high degree of customer service and team work
• Ability to manage multiple projects simultaneously · Working knowledge of project management concepts as defined by PMI
• Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a Plus
• Experience working in a highly matrixed organization · Capable of working independently or as part of a large team
• Excellent communication skills; detailed, concise and respectful in written, and verbal communications
• Demonstrated leadership with strong organizational, presentation and customer service skills
• Experience working in a Project Portfolio Management environment
• Understanding of software development lifecycle and release management methodologies
• Ability to manage multiple projects simultaneously
• Experience working for State Agencies
• Process redesign experience

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