Location: Canton, Massachusetts
? Deliver imaged units to the designated site location;
? Set up of imaged units, monitors, and peripherals onsite;
? Ensuring operation of newly installed units;
? Serial number scan of assets installed; and
? Provision of serial number scan and verification of assets to site lead or other appropriate site personnel as directed;
? Required imaging technology skills working with SCCM packages and collections;
? Join domain;
? Restore user data (desktop, my documents, favorites, startup, NK2, Dictionary, PST, ipconfig, shares);
? Install / configure additional software to base image (as needed);
? Update users default print location;
? Wipe old PC’s onsite and complete sanitization form before removal from site; and
? Scan serial numbers of assets being removed form site and notify Asset Management of removal.
? Responsible for the escalation through appropriate channels of all systems related issues/problems.
? Responsible for the timely and accurate installation of software through the automated process and remediation of all failures.
? Required to travel throughout the state to various sites as needed or requested
? Responsible for performing related duties as required.
QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)
? Knowledge of hardware / Microsoft operating systems through current version
? Experience supporting MS Office Suite
? Experience working with Active directory
? Knowledge of and experience with the Local Area Networks (physical and logical).
? Knowledge of capabilities and limitations of computer hardware (PCs, Laptops, Printers & Peripherals).
? Knowledge of IT industry standards.
? Knowledge of the principles, practices and techniques of professional writing and communication methods.
? Ability to follow oral and written instructions.
? Ability to understand the laws, rules, regulations, policies, and procedures, standards and guidelines governing all EOHHS activities
? Knowledge and experience with basic security measures and requirements
? Valid driver’s license and access to a vehicle
? Ability to lift-up to 35lbs & push 65Lbs
? Must conduct themselves in a professional manner