The future of business is that the customer is the labor and the capital

Most people in business and finance (and most people, frankly) think that the new economy (of artificial intelligence and autonomous machines) is like the old economy: satisfying customers’ needs for products and services.  That’s just not so.  The real heart of the new economy will be about helping people need each other more.  Education startups are creating business around income-share agreements, where students can go to college without paying tuition. Instead, they pay a part of their income for a few years after they graduate and get a job. Thus the income-sharing startup invests in the students. The ROI is the difference between the tuition fee they pay and the income-share they earn.

In the end, from the individual worker to the typical family, to the largest functional entity one can imagine, we are all here for each other; the best economy is where we invest in each other’s personal success.

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