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Application Engineer II

Location: Clayton, North Carolina
Job Category:

Location: Clayton, NC

Duration: 12 Months 

Application Engineer II 

Position Purpose: Responsible for ensuring reliable & consistent operation of identified local manufacturing applications that are required to operate 24x7. Improve reliability of the process control systems to meet current & projected customer, business & regulatory requirements through the following activities: 
• People Focus 
• Equipment Focus 
• Standards “Gatekeeper” 

? Work primarily with production (shop floor) & corporate as a liaison ensuring application understanding & managing continuous improvement initiatives 
? Present initiatives & information accurately & explain industry jargon in a clear manner for customers 
? Identify application requirements through relationship building & effective stakeholder management 
? Gather information about stakeholders’ needs/process gaps & develop/implement action plans that support the production goals 
? Provides input to product feature enhancements & process improvements 
? Provide resolutions to system related issues & discrepancies 
? Coordinate & oversee software upgrades & releases to applicable systems 
? Coach & train colleagues & stakeholders in relevant areas 
? Schedule & execute plans in coordination with manufacturing schedules 
? Operate as lead on projects that involve specified application solutions 
? Develop & maintain process application standards, specifications & maintenance plans 
? Own self development & initiative to understand the site process control systems 
? Support audits & inspections as SME for specified process applications 
? Utilize the appropriate cLEAN® tools within the main areas of Systematic Problem Solving, process improvement, & project management 
? Operate within compliance with a Quality Mindset that focuses on risk management & mitigation 
? Implement effective Change Management 
? Support Corporate, DFP, local IT, & local stakeholder initiatives & projects 
? Govern behavior based on the Novo Nordisk Way 
Other accountabilities as assigned 

Minimum Requirements: 

• 3+ years of experience to manage PAS-X (an application that manages and archives production processes) 
• BS in Computer Science or Engineering or equivalent required. ME or EE with experience in Computer Engineering preferred. 
• Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA. 
Must haves: 
• Ability to understand customer needs 
• Application modeling experience 
• Process mapping experience 
• Ability to assess processes for customers 
• Excellent customer service/support skills 
• Prior manufacturing experience 
Nice to have: 
• Pharma experience 
• Change Control experience 

BA/BS in IT/Engineering/related field or equivalent (experience + education). 
5-8+ years IT or engineering experience in process based manufacturing, utility, &/or packaging systems. 
Technical/Process/Functional Knowledge: 
Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA. 
Proven expertise, (e.g. project management) in planning/organization & project execution, follow-up, & completion.

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