Location: Clayton, NC
Duration: 12 Months
Application Engineer II
Position Purpose: Responsible for ensuring reliable & consistent operation of identified local manufacturing applications that are required to operate 24x7. Improve reliability of the process control systems to meet current & projected customer, business & regulatory requirements through the following activities:
• People Focus
• Equipment Focus
• Standards “Gatekeeper”
? Work primarily with production (shop floor) & corporate as a liaison ensuring application understanding & managing continuous improvement initiatives
? Present initiatives & information accurately & explain industry jargon in a clear manner for customers
? Identify application requirements through relationship building & effective stakeholder management
? Gather information about stakeholders’ needs/process gaps & develop/implement action plans that support the production goals
? Provides input to product feature enhancements & process improvements
? Provide resolutions to system related issues & discrepancies
? Coordinate & oversee software upgrades & releases to applicable systems
? Coach & train colleagues & stakeholders in relevant areas
? Schedule & execute plans in coordination with manufacturing schedules
? Operate as lead on projects that involve specified application solutions
? Develop & maintain process application standards, specifications & maintenance plans
? Own self development & initiative to understand the site process control systems
? Support audits & inspections as SME for specified process applications
? Utilize the appropriate cLEAN® tools within the main areas of Systematic Problem Solving, process improvement, & project management
? Operate within compliance with a Quality Mindset that focuses on risk management & mitigation
? Implement effective Change Management
? Support Corporate, DFP, local IT, & local stakeholder initiatives & projects
? Govern behavior based on the Novo Nordisk Way
Other accountabilities as assigned
• 3+ years of experience to manage PAS-X (an application that manages and archives production processes)
• BS in Computer Science or Engineering or equivalent required. ME or EE with experience in Computer Engineering preferred.
• Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA.
• Ability to understand customer needs
• Application modeling experience
• Process mapping experience
• Ability to assess processes for customers
• Excellent customer service/support skills
• Prior manufacturing experience
Nice to have:
• Pharma experience
• Change Control experience
BA/BS in IT/Engineering/related field or equivalent (experience + education).
5-8+ years IT or engineering experience in process based manufacturing, utility, &/or packaging systems.
Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA.
Proven expertise, (e.g. project management) in planning/organization & project execution, follow-up, & completion.