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Date Center Technician

Location: Durham, North Carolina
Job Category: Other Area(s)

• Responsible for racking, cabling, and inventory for all IT assets
• Heavy lifting of hardware, materials and equipment required
• Use DCIM to keep track of assets in Data Center and IT rooms
• Basic Cisco IOS skills
• Basic Microsoft Skills (Outlook, Word, Excel)
• Activation of network patches for users and printers throughout the site
• Respond to and manage trouble tickets and data center infrastructure alarms
• Ability and flexibility to work and perform tasks during non- business hours and holidays
• Oversee vendor installations, ensure compliance with IT SOPs, and change management
• Provide logistics support around our enterprise data center; including inventory management and shipping/receiving
• Day to day meticulous management of the global data centers, MDF’s, and IDF’s
• Join a highly collaborative global operations team managing all of Biogen’s data centers and IT rooms
• Follow established procedures and workflows
• Ensure training compliance
• Participate in daily operations calls
• Participate in weekly team meetings
• Participate in project meetings as required
• Interact with different groups in the organization such as Engineering, Facilities, Service delivery managers and Vendors to engage in the daily support and operations of our data centers

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