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Business Analyst III (IT)

Location: Swiftwater, Pennsylvania
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Part of Global Quality - iLearn Training plan needs to get set up, can build/set up curriculum, partner with different areas to set up training Uploading for all sites Work with different work-stream leads (figure out prioritization) Understand LMS Can perform demos Move from Sharepoint to iLearn (figure out steps) Learning objects Assess how the tool will be used long term Skills Cornerstone LMS experience a big plus Learning and development experience Need to understand flow, build plan, meet deadlines Strong written and verbal skills (will be dealing with all levels of management) Job is remote

Overall business integration in iLearn of the various businesses using the legacy LMS.

This includes:
? Work with stream lead to confirm customer groups intake prioritization and schedule
? Engage with customer groups and plan business integration activities for example, workshops, ad-hoc meetings, etc…
? Review functionalities and services that will be used (within appropriate functional core model) and design the best way to use iLearn to meet the customer’s need. Perform demos and/or build mock-ups when needed
? Create and/or Contribute to the creation of the learning offerings
o Map course data to iLearn standard learning objects
o Work with customer groups and to identify or create supplemental learning object data (e.g. subjects, availability groups, assignments, etc)
o Prepare with customer groups the data required to build the training paths, the groups, the assignment and the other Learning Objects that cannot be migrated
? Coordinate with iLS the manual set up of curriculums, groups and assignments and/or other Los that cannot be migrated (pre go live activities)
? Coordinate checking by customers of the manual set up (curriculums, groups, assignments and other Los created manually)
? Service organization dimensioning and implementation
o Develop with the customer service volumes estimates for admin resource sizing
o Support the customer groups in assessing the best support model (centralized or decentralized) Identify with customer groups Authorized Requestors or decentralized admins
? Brief iLearn Services Operations and Learner support teams
? Attend decentralized admin training sessions when/if needed
? Support iLS in the hypercare period post go live
? Contribute to change management on topics specific to the stream (FAQs…)

Knowledge, Skills & Abilities
? Possess a strong understanding of the Cornerstone Learning Management System and associated functionality
? Strong Learning and Development background preferred
? Strong knowledge and experience in client implementation and testing methodology.
? Rigorous and quality oriented.
? Experience working with global system/environment.
? Ability to understand any business processes
? Good knowledge of IS technology in general.
? Ability to interact with project streams at any points of a project cycle and to take leadership when decision or prioritization are required.
? Ability to plan, set priority and manage several complex activities simultaneously while working under pressure to meet deadlines.
? Strong written and verbal communication skills to effectively address all level within the organizations (Learning, ITS, etc…) and identify resolutions.
? Assist in enforcement of project deadlines, schedules, and methodologies.
? Influencing skills
? Fluent English

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