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Automation Engineer


Location: Durham , North Carolina
Job Category:

Automation Engineer

 Automation Engineer (Evergreen);  Process Engineering and Laboratory Automation
About Foundation Medicine
Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.
About the Job

The Automation Engineer is part of the Process Engineering and Laboratory Automation team responsible for developing, installing, and maintaining automated laboratory systems supporting the clinical assays that will power the future of oncology testing through Comprehensive Genomic Profiling at Foundation Medicine. The scientists and engineers in the group collaborate with project and cross-functional teams in a matrix organization to continuously improve the efficiency and effectiveness of our new and existing automated laboratory products and processes. The Automation Engineer, Service and Support, drives operational productivity in our automated and regulated clinical laboratories. The incumbent is responsible for continuous support and improvement of complex laboratory automation in a dynamic environment. The set of instrumentation at our disposal includes but is not limited to liquid handlers, robotic manipulators, bulk reagent dispensers, and micro-plate readers. This person works closely with end users to ensure that the introduction of new or updated automated protocols meet the needs of our stakeholders. The Automation Engineer also performs routine maintenance as necessary and acts as the primary liaison between Foundation Medicine and support engineers from third-party vendors.

Available Marketing Language - for Careers Page The Automation Engineer is part of the Process Engineering and Laboratory Automation team responsible for developing, installing, and maintaining automated laboratory systems supporting the clinical assays that will power the future of oncology testing through Comprehensive Genomic Profiling at Foundation Medicine. The scientists and engineers in the group collaborate with project and cross-functional teams in a matrix organization to continuously improve the efficiency and effectiveness of our new and existing automated laboratory products and processes. The Automation Engineer, Service and Support, will drive operational productivity in our automated and regulated clinical laboratories. The successful candidate will be responsible for continuous support and improvement of complex laboratory automation in a dynamic environment. The set of instrumentation at our disposal includes but is not limited to liquid handlers, robotic manipulators, bulk reagent dispensers and micro-plate readers. This person works closely with end users to ensure that the introduction of new or updated automated protocols meet the needs of our stakeholders. This Automation Engineer also performs routine maintenance as necessary and acts as the primary liaison between Foundation Medicine and support engineers from third-party vendors.
Key Responsibilities
• Provide on-site technical support of automated platforms. • Perform routine preventative maintenance on automated instrumentation, as well as coordinate service visits from third-party support engineers as needed. • Enhance existing and develop new automated workflows. • Lead maintenance, metrology, and calibration efforts for the laboratory, including planned and unplanned maintenance. • Install, test, and control new versions of automated protocols on applicable instrumentation across labs and across sites as necessary. • Provide training and documentation for new or modified workflows to end users. • Author technical documents: SOPs, Work Instructions, IQs, OQs, Change Controls. • Perform qualification activities on lab automation instruments. • Participate in deployment activities to roll out new instrumentation and processes to clinical laboratories. • Collect, collate, and report on data pertaining to platform reliability and instrument downtime. Monitor instrument performance and suggest efficiency improvements. • Perform the above responsibilities during normal assigned working hours with flexibility to work offhours and/or weekend hours as needed based on vagaries in lab schedule and end-user demands. Offhours remote support on a rotating on-call basis. • Other duties as periodically assigned.
Qualifications
Basic Qualifications

• B.S. or B.A. in the life sciences, bioengineering or biotechnology, engineering, or related disciplines. • 2 years of experience, respectively, in a pharmaceutical, biotechnology, field service, or diagnostic laboratory setting
Preferred Qualifications • 5+ years of experience working with automated laboratory systems (software and hardware) in a life sciences, bioengineering or biotechnology, pharmaceutical, engineering, field service, or diagnostic laboratory setting • Experience with robotic liquid handlers, lab automation, and/or instrumentation (especially from Hamilton, Agilent Technologies, or Beckman Coulter). Experience with automated equipment in bioprocess, fabrication, manufacturing or other industries with high quality standards is also acceptable • Experience working in a regulated environment (e.g. FDA, QSR, EU, CLIA, CAP, GxP, ISO, etc.) • Experience in using enterprise level software systems including IBM Maximo, MasterControl, Git, Confluence, JIRA, and SharePoint • Familiarity with VBscript, Python, PERL and/or JavaScript, relational databases, SQL, LIMS or other relevant enterprise software packages • Knowledge of safety protocols in workshop, factory, or laboratory setting • Technical support and/or customer service experience with the associated patience, courtesy, and diplomacy • Previous teaching or technical training experience • Ability to document and report troubleshooting procedures and resolutions • Ability to work as an individual as well as in a team environment • Excellent attention to detail with the ability to communicate effectively and work cross-functionally in a matrixed organization • Strong written and oral communication skills • Understanding of HIPAA and the importance of patient data privacy • Commitment to reflect FMI's values: patients, passion, innovation, and collaboration
 

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